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Service Payment System

Transparency, security, and trust in every step of the process

How Does It Work?

1

Request Your Service

Fill out the form with the details of your need. Our system will ask you to securely save a card to make a $350.00 MXN hold that guarantees payment for the technical visit.

2

Inspection Visit

A verified professional goes to your home to evaluate the problem and provide a detailed estimate.

$350.00 MXN Hold

By confirming the agreement with the technician, a hold of $350.00 MXN is made for the technical visit. This amount is securely held on your card and charged when the technician confirms the visit agreement.

⚠️ Important: The $350.00 MXN for the technical visit is non-refundable.

3

Final Estimate Authorization

If you authorize the final repair estimate proposed by the technician, the service is executed and payment is processed securely.

Automatic Discount

The $350.00 MXN for the technical visit (already charged) is automatically credited towards the total cost of the repair. You only pay the difference between the total cost and the $350.00 MXN already paid.

4

Service Completed

Once the work is done, you receive your invoice and warranty. Payment is processed securely and transparently.

System Benefits

Secure Payment

Your card details are protected with bank-level encryption. We do not store sensitive information.

Total Transparency

You know all costs from the beginning. No surprises or hidden charges.

Customer Protection

Payment is only processed when you accept the estimate and the service is completed.

Satisfaction Guarantee

If you are not satisfied, we work with you to resolve any issue.

Pricing Details

Technical Visit Hold

$350.00 MXN per technical visit and problem evaluation. This amount is held on your card when confirming the agreement with the technician.

$350

Important: This amount is held and charged when the technician confirms the technical visit agreement. The $350.00 MXN for the technical visit is non-refundable, regardless of whether you authorize the final repair estimate or not.

Final Repair Discount

The $350.00 MXN for the technical visit is automatically credited towards the total cost of the repair when you authorize the final estimate.

Example: If the repair costs $2,000 MXN and you already paid $350 MXN for the technical visit, you will only pay an additional $1,650 MXN upon completing the work. The $350 MXN already paid is automatically discounted.

Frequently Asked Questions

When is the $350.00 MXN hold charged?

The $350.00 MXN hold is made when the technician confirms the technical visit agreement. This amount is securely held on your card and charged immediately after the technician's confirmation.

What happens if I don't authorize the final repair estimate?

If you decide not to proceed with the repair after the technical visit, the charge of $350.00 MXN for the technical visit is confirmed. This amount is non-refundable, as it covers the cost of the technician's visit and problem evaluation.

Note: The $350.00 MXN for the technical visit is a separate charge applied for the visit and professional evaluation, regardless of whether you decide to continue with the repair or not.

How is the $350.00 MXN credited towards the final cost?

When you authorize the final repair estimate, the $350.00 MXN already charged for the technical visit is automatically credited. You only pay the difference between the total repair cost and the $350.00 MXN for the technical visit.

Example: If the repair costs $2,000 MXN and you already paid $350 MXN for the technical visit, you will only pay an additional $1,650 MXN upon completing the work. The $350 MXN already paid is automatically discounted.

Is it safe to save my card?

Yes, we use Stripe, a PCI-DSS level 1 certified payment platform, the same standard used by banks. We never store your full card details on our servers.

Can I change my card after saving it?

Yes, you can update your payment method at any time from your profile on the dashboard.

Ready to Request Your Service?

Start now and enjoy a transparent and secure process

Request Service Now

Do you have more questions about the payment system?

Contact Us|+52 56 3674 1156
Service Payment System | TulBox